Refund & Cancellation Policy

This Refund & Cancellation Policy applies to digital, development, maintenance, hosting, marketing, design, and other services provided by Render Digital Solutions.

If a client cancels a project before Render Digital Solutions has commenced work, the client may receive a full refund of payments made for the project.

Any non-refundable third-party costs already incurred specifically for the client may be deducted from the refund.

Once work has commenced, the initial deposit or advance payment is generally non-refundable.

Where appropriate, Render Digital Solutions may calculate the amount payable based on:

• Work already completed
• Completed project milestones
• Time and resources allocated
• Third-party costs
• Other costs reasonably incurred for the project

If the client has made payments exceeding the amount properly payable for work performed and non-refundable expenses, Render Digital Solutions may refund the applicable remaining balance.

Payments relating to completed and delivered project milestones are generally non-refundable.

A client changing their mind, changing their business requirements, or deciding that they no longer like the design after approving or receiving the agreed work does not, by itself, create an entitlement to a refund.

Where a genuine defect exists that causes the delivered work not to substantially conform to the agreed project scope, Render Digital Solutions will make reasonable efforts to correct the issue.

Requests outside the original project scope may require additional payment.

Payments for additional work that has already been completed or commenced are generally non-refundable.

Hosting, maintenance, subscriptions, domain-related services, and other recurring services are generally billed according to the agreed billing period.

Fees for a service period that has already commenced may be non-refundable, except where otherwise agreed or required by applicable law.

If recurring payments are not received, Render Digital Solutions may suspend the relevant service after reasonable notice.

Payments relating to third-party services, including domains, hosting, premium software, plugins, licenses, advertising platforms, or other third-party products, may be non-refundable where the relevant third party does not provide a refund.

Where a refund is approved, Render Digital Solutions will normally process the refund through the original payment method where reasonably possible.

The time required for a refund to appear in the client's account may depend on the payment provider or financial institution.

Refund or cancellation requests should be submitted to:

Email: info@vanguarditsolutions.comPhone: 07033220313

The request should include the client's name, project or service details, payment information, and reason for the request where applicable.

Each request will be reviewed according to the applicable quotation, project agreement, payment status, work completed, and this policy.

A client is not automatically entitled to a refund merely because they do not use a completed website, service, hosting account, design, or other digital deliverable.

Render Digital Solutions may consider exceptional circumstances on a case-by-case basis.

Nothing in this policy is intended to remove rights that cannot legally be excluded under applicable law.

Render Digital Solutions326/15, Kalagedihena, GampahaPhone: 07033220313Email: info@vanguarditsolutions.comWebsite: vanguarditsolutions.com